Join our Team!

Since 1989, Emerald City Comics has been wowing Guests with comics, books, games, toys, and collectibles. As a growing pop-culture superstore, we’re always looking for friendly, honest, helpful, and enthusiastic people to join our Team.

Position: Guest Service Specialist
Schedule: Typically full-time (40 hours/week), with nights and weekends required

 

What You’ll Do

• Assist Guests at the register and on the sales floor

• Recommend products and help Guests find what they love

• Stock, inventory, clean, and handle daily store tasks (lifting up to 50 lbs occasionally)

• Resolve Guest service issues with professionalism

• Support store operations, phone coverage, and leadership projects

 

What We’re Looking For

• Warm, welcoming service with every Guest

• Strong communication and multitasking skills

• Reliability, professionalism, and attention to detail

• Retail/customer service experience and product knowledge preferred

 

Our Values
Friendliness • Honesty • Helpfulness • Enthusiasm

 

Why Work Here
We’ve grown over the years without losing our friendly culture. We invest in training, promote from within, and offer real growth opportunities in a fun, fandom-filled environment.

 

Benefits & Perks

• Free lunch on your first day

• 35% off new comics, books, and snacks; 25% off everything else

• Borrow comics and books

• Paid Time Off (PTO) that increases every 5 years

• Paid holidays or PTO

• Potential annual bonuses

• Retirement plan with up to 3% company match

 

How to Apply
Complete an application online. If you applied more than a few months ago, feel free to apply again. For application issues, email chad@emeraldcitycomics.com with your details and resume.

Help us be the best part of every Guest’s day!